What others are saying…
Amy Porterfield
Amy Porterfield, Inc.
Before 2019, I was very much involved in the strategy, in the management, in the processes inside of all of my communities. My Director of Community got to work with Shana and learn some new strategies and insights and processes that we have absolutely applied to our community. We've seen amazing results.
Now when I pop into my communities, I get to be there to exchange ideas and to support my students and to engage with them. I'm not worried about strategy, management, systems, processes. I don't have to worry about any of that because my team is thriving to support my students.
So take advantage of the opportunity to work with Shana and her team. You will not regret it. It was one of the best decisions I made, and I'm so proud of the communities that we've built.
Jaryd Krause
Buying Online Businesses
My new community manager and I started going through Shana’s Cultivate course about six months ago. We were just getting a few members in each month and the sort of same amount of members were leaving.
Now, as we end 2022 and start 2023, we have the most members we've ever had and the business is the most profitable it's ever been through working with Shana. I'm super, super grateful.
Having a community cultivator trained up has allowed me as the business owner to step back from being in the weeds of the community admin work. We are so much more profitable. I have so much more time.
Bob Heilig
Your Virtual Upline
She's the first consultant I can say that I've worked with that actually doesn't feel like a consultant. The thing that struck me first about Shana was I knew she really cared about our business, and I knew she cared because of her willingness to go above and beyond. She has completely changed the way that we think about just delivering our products. We've made so many different improvements. She's shared tools and resources with us to make our jobs easier.
And then I think from the CEO of the business, the greatest value that I think she provides me is really being willing to challenge me in the things that I'm thinking to try to get the best outcome for our clients.
Caitlin Mitchell
EB Academics
It was the best money I’ve ever spent . . . I thought we were doing a pretty decent job beforehand. We had great retention, 96%, but we implemented so much because of what we learned from Shana that has made such a difference in our onboarding experience for our teachers and the entire membership experience overall. Our retention has never been higher.
Janice Anderson
Significant Life
Throughout the program, I learned so much about how to create a membership that is really going to serve people in a deep way but also going to be profitable for me as a business owner.
Corrine Crabtree
No BS Women
Shana has been working with my Community Manager and members of my community team for the past few months. She’s taught them how to think like a member and how to frame resources and messaging in a way that has only made our community culture stronger, it’s increased our retention rate significantly.
Through her Community Cultivated beta program, she’s taught my team the science behind community engagement, how to measure community success, and how to take both to create a member experience that is top-notch.
Her knowledge and wisdom have been invaluable and I would recommend her and her program to anyone who wants to take a deep dive into understanding their community and growing it in a healthy productive way.
Tara Andrews
Community Manager for Healthy Free Life
She had provided so much wisdom and resources for our business to use right now, as well as for years in the future. It is a great course for new and established business owners alike.
Shana not only taught the lessons, but good questions to ask ourselves for our own business so that we could apply what she was teaching. And that gave us the ability to apply the concept with the very intentional strategy in mind, instead of just reacting to what was going on in the community.
Shana has high moral standards for herself. Her business encouraged us to have the same within our own communities, which I appreciated very much and consider very valuable. You will not regret taking this course. You'll walk away with an abundance of new information, strategies and tips for fostering a thriving community.
Kara Loewentheil
The Clutch
I have a coaching membership with over 3,000 members. Before we started working with Shana our average retention rate for our membership was 88%. Now our average retention rate is 92%. More importantly, we’ve increased the lifetime value of each member by 50%. We are now in the perfect position to begin scaling our marketing efforts.
There are always ten million good new ideas you and your team want to execute and five million things going wrong all at once, and three million things you’ve forgotten about but shouldn’t have. Well, Shana is the octopus tamer. She will bring order to your team, clarity to your vision, and efficiency to your processes.
Shana knows how to create and maintain community and how to teach your staff not just what to do, but how to THINK about their roles. As a mindset coach, that’s always what matters to me most, because that’s what enables the staff she trains and works with to succeed long after her engagement is over.
Laura Meyer
The Advance
Shana made small suggestions that are going to save us so much work and make our membership easier for our members to be able to actually make progress. Our whole team is completely energized, aligned, and excited about next steps. I said to my team, just do everything she said and do it as fast as we can.
Jennifer Allwood
The Inner Circle
She did such a phenomenal job . . . showing us where we've missed some opportunities to serve the ladies that we coach in that group. And then just giving us ideas that we maybe had never thought of, or just how we could slightly shift some things. It was worth the cost and then some.
Leslie Vernick
Conquer
Through the class, my community manager’s eyes were opened in brand new ways on how my entire business fit together and how important her role as my community manager was to the welcoming, onboarding and overall experience of our members. Our retention went up and I was 100% satisfied with my investment.
Karine Rayson
The Crew Coach
I was looking to optimize my membership to provide my members with the ultimate experience. I knew Shana was the expert in the space.
Now I have full confidence in my membership and the results it brings my members.
If you are looking to build a community and provide them with such a unique experience, please reach out to Shana because she will give you so much value and input in creating the membership that you truly want.
Becky A. Davis
Bosspreneur AcceleratHER Academy
I up-leveled my community after going through Shana’s program. I now have a community manager, I learned how to prepare and train her, and we created our community language. These are just some of the things we learned from Community Cultivated. Since working with Shana, our retention has increased and our community engagement and interaction have doubled.
Hunter Doria
Cultivate Course Buyer
This program has been wonderful and easy to get through. It's definitely a digestible course that you can easily implement in a new or existing community. I loved it!
Christina Winter
Cultivate Course Buyer
After taking Cultivate, I have welcomed in over 600 new members and it has been a completely different experience for my members this year. I originally joined Cultivate because I wanted to learn more about retention and how to better serve my members within my membership because it was only a year old. But what I loved about Cultivate is all of the short actionable videos that really got my mind thinking about how to better serve my members, how to help my members get progress, how to build community, and not to be chasing more and more members, but just really to serve them and retain them.
Hallie Sherman
Speech Time Fun, Inc.
Before joining Cultivate, I was just unsure of the purpose of the community and how I can use it to benefit my business and my members. Now, going through the course, I realize the value and what I can do with the members and what their purpose is. I know how to have better onboarding experience and how to not focus so much on the engagement and focus on the progress.
I'm so excited to implement all the different strategies learned in this course and help teach my team how to help me execute these strategies. I’m ready to be a better leader of my team and a better owner of my membership so I can see my students, my members, succeeding even more.
Linnea Passaler
Heal Your Nervous System
When I decided to join Cultivate, I was about to open my membership for my second launch. It was a pivotal moment in the business, and I wanted to have an exact strategy to build my community's foundations right without making costly mistakes. From onboarding to the management of communications, to delegating tasks to my team members, to collecting stories, to quick hacks to communicate through slack and other tools more efficiently, Cultivate provided exactly what I needed and gave me the peace of mind of knowing I didn't have to worry about yet another moving piece, I just needed to deliver.
Tonya Leigh
Current Retain Group Program Member and Former One-on-one Consulting Client
There’s a saying, “It’s not how, it’s who.”
When I started my membership in 2020, I was desperately trying to figure out the how — how to create an incredible experience for members, how to increase retention, how to put together a team that can support a growing community.
As the CEO, I was drowning in the day-to-day logistics, which was pulling me out of being the visionary and leader of a culture.
We had plateaued with our membership (and felt stuck). I was frustrated because I knew that we could elevate the customer experience, but there was only one of me.
I set the intention to stop trying to figure out the how and find my “who.”
When a colleague mentioned that she had been working with a consultant for her membership and then went on to talk about all the results they had co-created, my ears tuned in.
That consultant was Shana.
With our first conversion I knew that she was someone who could help me turn my frustrations into solutions. She is a strategic thinker, a wealth of knowledge and someone who has your back.
Over the course of working with Shana, we have:
• Increased our membership to over 4,000 members (after being stuck at 2500).
• Created a solid foundation to scale the membership without sacrificing the customer experience
• Hired a rockstar community manager who has taken the lead of managing the membership and supporting our incredible community
• Developed a success path for members to ensure that they are being fully supported on their unique journey
• Created an experience where members are getting better results faster
• Curated a thriving community with a clear and strong culture
• Increased retention by 3% and are in the top in the industry with our numbers
• Increased lifetime value of a member by almost 50%
• Increased revenue by multi-seven figures
• And, with all this increase, as the CEO, I’ve decreased my time in the day-to-day running of the company so that I can focus on doing what I do best (and love the most): coaching, leading, coming up with new ideas for our members. And, I have time to enjoy my life.
While all of these things I just mentioned are fantastic, what I appreciate most about Shana is her dedication to not only your success as the founder and CEO, but also to the success of your members. She is a win/win kind of gal. Knowing that she’s there to ask questions, offer feedback and give you the pertinent information to take your company to the next level is such a relief and gift.
If you’ve been stuck in the how for far too long, I recommend that you turn to “who” can help you with your membership. Her name is Shana Lynn Bresnahan. You’re welcome ;).
Candace D'Agnolo
Pet Boss Nation
The principles that we've learned from Shana have really laid this foundation for us as leaders in the industry, to feel more confident about how we handle and address different situations.
Debbie Steinberg Kuntz
Bright & Quirky
I knew Shana from Tribe, where she was Stu McLaren's right hand person, and then had the pleasure of working with her in her consulting business. Shana has worked with the best of the best and I felt very fortunate that she could squeeze us on to her roster. Anyone who's worked with Shana knows she's a rare unicorn. She can assess your business and recommend not only how to uplevel your community, but also how to strategize launches and ongoing operations. Thanks for injecting your unique brand of rocket fuel into our business, Shana!
Andrea Swinson
Cultivate Course Buyer
Shana's "Cultivate" program is the absolute best I have seen to prepare someone to be a community cultivator in a way that will have a huge impact on a business. I have worked with many online coaches and educators, and so many are mainly concerned with marketing and bringing in new leads and members, and the actual experience of members falls down the priority list. Then it becomes a game of filling a leaky bucket since member experience and retention is sub-par, so more marketing is needed to bring in new leads and members. Shana has distilled all her experience into an easy-to-digest program full of implementable steps that will help you build a strong and thriving community.
Pat Romboletti
Cultivate Course Buyer
My community manager and I are both very, very grateful for this and I couldn't recommend it more highly. If you are doing a membership and you have not gotten an outside point of view from [Shana] and from Cultivate, then you're just flying with one arm. It shortens the process and that's what I want to do.I want quick momentum and critical mass. I have thousands of people that I need to reach and I'm only scratching the surface. I can't thank you enough.
